PRIVACY POLICY
Last updated and effective: September 30, 2026
Morinaga Nutritional Foods, Inc. ("Company", "Morinaga", "we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we collect, use, process, retain, disclose, and protect personal data about you when you visit or interact with our websites and related online services that link to this policy (our "Services").
This policy applies to the following websites and to any other Morinaga website, application, or online service that links to this policy (collectively, our "Sites"):
• www.morinagaprobiotics-usa.com
This policy applies only to information we collect through the Sites and in email, text, chat, and other electronic communications between you and the Sites. It does not apply to information collected by us offline or through any other means, or by any third party (including our affiliates and any third-party website, content, or application) that does not link to this policy.
Our Sites are informational and promotional. We do not sell products or take orders or payments through the Sites, and we do not request or collect payment card or financial account information from visitors.
Please read this policy carefully to understand our policies and practices regarding your information. By using the Sites, you acknowledge this policy. Where we rely on your consent to process your information or to use cookies and similar technologies, we will obtain that consent as required by applicable law. This policy may change from time to time (see Changes to This Privacy Policy).
Children's and Minors' Data
Our Sites are intended for a general audience and are not directed to children. We do not knowingly collect any personal data from children. Depending on the jurisdiction, "child" may mean an individual under 13, 16, or 18 years of age. If you are a parent or guardian and believe that a child has provided us with personal data, please contact us using the details in Contact Information and we will delete that information as required by applicable law.
The Personal Data That We Collect or Process
"Personal data" (also called "personal information") is information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, with you as an individual or your device.
The categories of personal data we collect or process include:
• Contact and account information, such as your name, postal address, email address, and telephone number, and any other contact information you choose to provide.
• Communications and content you provide, such as the contents of inquiries, messages, reviews, survey responses, and sweepstakes, contest, or promotion entries you submit through the Sites.
• Marketing information, such as your preferences for receiving communications from us and your interactions with our emails and campaigns.
• Demographic information, such as your general location or age range, where you choose to provide it.
• Device and technical information, such as your IP address, device identifiers, operating system and version, preferred language, browser type and settings, and other information collected automatically about your device and your interactions with the Sites.
• Online activity information collected through cookies and similar technologies, such as pages viewed, links clicked, referring pages, and other usage details (see Cookies and Similar Technologies).
We do not intentionally collect "sensitive" personal data (such as government identifiers, precise geolocation, financial account credentials, health data, or biometric data) through the Sites. If we introduce a feature that collects sensitive personal data, we will do so only with your consent where required by applicable law, and we will update this policy accordingly.
We also collect aggregated or de-identified information, which does not directly identify you. If we combine de-identified or technical data with personal data so that it identifies you, we treat the combined information as personal data.
Cookies and Similar Technologies
You Provide Information to Us
We collect information directly from you when you interact with the Sites, such as when you complete a contact or inquiry form, sign up for our newsletter or marketing communications, participate in a survey, sweepstakes, contest, or promotion, or otherwise communicate with us.
Automatically Through the Sites
As you navigate through and interact with the Sites, we and our service providers use cookies, web beacons, pixels, and similar technologies to collect information about your device and your online activity, including usage details, IP address, device and browser information, and details of your interactions with the Sites. We use these technologies to operate and secure the Sites, remember your preferences, understand and measure how the Sites are used, and — where you have consented as required by applicable law — to deliver advertising and content that may be of interest to you across other websites and services (cross-context behavioral advertising or targeted advertising).
The categories of cookies and similar technologies we use include:
• Strictly necessary cookies, which are required to operate the Sites and cannot be switched off in our systems.
• Analytics and performance cookies, which help us understand how visitors use the Sites so we can measure and improve them.
• Advertising and targeting cookies, which we and our advertising partners use to build a profile of your interests and show you relevant advertising on other websites.
Where required by applicable law, we place non-essential cookies (including analytics and advertising cookies) only after you consent through our cookie banner or preference center, and you may withdraw your consent or change your preferences at any time through the cookie preference center available on the Sites. You may also set your browser to refuse or delete cookies, although some features of the Sites may not function properly as a result.
Some third parties — including advertising networks, ad servers, and analytics providers — may use cookies and similar technologies on the Sites to collect information about your online activities over time and across different websites and services. We do not control these third parties' technologies or their use of the information they collect. This sharing of information for targeted advertising may be considered a "sale" or "sharing" of personal data under certain U.S. state privacy laws; you can exercise your choices as described in Your Rights and Choices and through our Do Not Sell or Share My Personal Information page.
How We Use Your Information
We use the information we collect about you, including personal data, to:
• Operate, maintain, secure, and improve the Sites and their content and features.
• Respond to your inquiries, requests, reviews, and communications, and provide customer service.
• Administer surveys, sweepstakes, contests, and promotions you choose to participate in.
• Send you newsletters, marketing, and promotional communications where permitted by applicable law, and manage your communication preferences.
• Analyze and understand how visitors use the Sites, including through aggregated and de-identified analytics.
• Where you have consented as required by applicable law, deliver advertising and content that may be of interest to you, including on other websites and services.
• Comply with our legal obligations, enforce our Terms of Use, and protect the rights, property, and safety of Morinaga, our visitors, and others.
• Fulfill any other purpose for which you provide the information, and for any other purpose with your consent.
Who We Disclose Your Information To
We may disclose aggregated or de-identified information without restriction. We may disclose the personal data described in this policy:
• To our subsidiaries and affiliates, including Morinaga Milk Industry Co., Ltd. and Pacific Nutritional Foods, Inc., for the purposes described in this policy.
• To contractors, service providers, and other third parties who perform services on our behalf — such as website hosting, email and communications platforms, analytics providers, and security and anti-fraud services — and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
• To advertising partners, ad networks, and analytics companies in connection with the cookies and similar technologies described above, where you have consented as required by applicable law. This sharing for targeted advertising may be considered a "sale" or "sharing" of personal data under certain U.S. state privacy laws.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Morinaga's assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use and other agreements, or where we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Morinaga, our visitors, or others.
• For any other purpose disclosed by us when you provide the information, and with your consent.
Your Rights and Choices
Marketing and advertising choices. You may unsubscribe from our marketing emails at any time by following the "unsubscribe" instructions in the message. You can control cookies and similar technologies, including advertising cookies, through our cookie preference center and your browser settings (see Cookies and Similar Technologies).
Opt-out preference signals (Global Privacy Control). Some browsers and extensions offer the Global Privacy Control ("GPC") or a similar universal opt-out signal. Where required by applicable law, when we detect a GPC signal from your browser or device, we will treat it as a valid request to opt out of the "sale" or "sharing" of personal data (including for targeted advertising) for that browser or device.
Your U.S. State Privacy Rights
Depending on your state of residence, U.S. state consumer privacy laws (including in California, Virginia, Colorado, Connecticut, Texas, and other states) may give you the following rights with respect to your personal data:
• Right to know / access. You may request confirmation of whether we process your personal data and access the categories and specific pieces of personal data we have collected about you, the categories of sources, the purposes, and the categories of third parties to whom we disclose it.
• Right to correct. You may request that we correct inaccurate personal data we maintain about you.
• Right to delete. You may request that we delete personal data we have collected from you, subject to exceptions under applicable law.
• Right to data portability. You may request a copy of your personal data in a portable and, to the extent technically feasible, readily usable format.
• Right to opt out of sale, sharing, and targeted advertising. You may direct us not to "sell" or "share" your personal data or process it for targeted advertising. We do not sell personal data for money; however, our use of advertising cookies may be considered a "sale," "sharing," or "targeted advertising" under some state laws, and you may opt out as described below.
• Right to opt out of profiling. Where applicable, you may opt out of profiling in furtherance of decisions that produce legal or similarly significant effects. We do not currently engage in such profiling.
• Right to limit the use of sensitive personal information. Where applicable, you may limit our use of sensitive personal information to the purposes permitted by law. We do not use or disclose sensitive personal information for purposes that require offering this right.
• Right to non-discrimination. We will not discriminate or retaliate against you for exercising any of these rights.
How to exercise your rights. You may submit a request by emailing us at cs3@morinu.com or by calling us toll-free at +1 (310) 787-0200. To opt out of the sale or sharing of your personal data or its use for targeted advertising, you may also use our Do Not Sell or Share My Personal Information link, adjust your cookie preferences, or send a GPC signal. We will verify your request as required by law and may ask for information to confirm your identity. You may use an authorized agent to submit a request on your behalf, subject to verification. If we decline your request, you may appeal our decision by contacting us at cs3@morinu.com; if you have concerns about our response, you may contact your state attorney general.
Your Rights in the European Economic Area, United Kingdom, and Switzerland
Because our Sites are accessible worldwide and may use analytics and advertising technologies that reach visitors in the European Economic Area ("EEA"), the United Kingdom ("UK"), and Switzerland, the EU General Data Protection Regulation ("EU GDPR"), the UK GDPR, and comparable laws may apply to our processing of your personal data. This section applies to you if you are located in one of those jurisdictions.
Controller. Morinaga Nutritional Foods, Inc., 3838 Del Amo Blvd., Suite #201, Torrance, CA 90503, USA, is the controller of your personal data. Cs3@morinu.com
Our EU and UK representatives. Where required by Article 27 of the EU GDPR and the UK GDPR, we have appointed representatives who can be contacted on data protection matters. Our EU representative is Junichi Sawano at Morinaga Nutritional Foods Europe GmbH, Kemptener Str., 91, 88299 Leutkirch im Allgäu, Germany, and our UK representative is Junichi Sawano at Morinaga Nutritional Foods Europe GmbH UK Branch, Suite 2.057, Fox Court, 14 Gray's Inn Road, London, WC1X 8HN, UK. Our Data Protection Officer, where appointed, can be reached at jsawano@morinu.de.
Legal bases for processing. We process your personal data only where we have a legal basis to do so under applicable law, namely:
• Consent — for example, to place non-essential cookies, deliver targeted advertising, and send marketing communications where consent is required. You may withdraw your consent at any time.
• Legitimate interests — to operate, secure, and improve the Sites, understand how they are used, and communicate with you, provided our interests are not overridden by your rights and freedoms.
• Compliance with a legal obligation — to meet our legal and regulatory obligations.
Your rights. Subject to applicable law, you have the right to access your personal data; to rectify inaccurate data; to erase your data; to restrict or object to processing (including processing for direct marketing and profiling); to data portability; and, where processing is based on consent, to withdraw your consent at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with your local data protection supervisory authority.
International data transfers. We are based in the United States, and your personal data will be transferred to, stored, and processed in the United States and other countries that may not provide the same level of data protection as your home jurisdiction. Where we transfer personal data out of the EEA, UK, or Switzerland, we rely on an appropriate transfer mechanism recognized under applicable law, such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or an applicable adequacy decision. You may contact us for more information about these safeguards.
Automated decision-making. We do not make decisions that produce legal or similarly significant effects concerning you based solely on automated processing.
Third-Party Sites and Links
The Sites may contain links to third-party websites, plug-ins, and services that we do not operate or control. This policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site you visit.
How We Protect Your Personal Data
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no website or online service is completely secure, and we cannot guarantee the security of information transmitted to or through the Sites. Any transmission of personal data is at your own risk. The safety and security of your information also depends on you.
How We Retain Your Personal Data
We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described, or for as otherwise legally permitted or required, taking into account our legal and business obligations, potential risks, and the nature of the information. At the end of the applicable retention period, personal data will be deleted, destroyed, or de-identified.
Changes to This Privacy Policy
We may update this policy from time to time, and we will provide notice of changes as required by law. The date this policy was last updated is identified at the top of the page. We will notify you of changes by updating the "last updated" date and posting the updated policy on the Sites. We review this policy at least once every 12 months. Please check the Sites periodically for the current policy.
Contact Information
To exercise your rights, or to ask questions or comment about this policy or our privacy practices, contact us at:
Morinaga Nutritional Foods, Inc.
3838 Del Amo Blvd., Suite #201
Torrance, CA 90503, USA
Tel: +1 (310) 787-0200
Email: cs3@morinu.com
If you are located in the EEA, UK, or Switzerland, you may also contact our EU or UK representative at the details set out above.
PRIVACY POLICY
Privacy Policy
Last updated and effective: September 30, 2026
Morinaga Nutritional Foods, Inc. ("Company", "Morinaga", "we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we collect, use, process, retain, disclose, and protect personal data about you when you visit or interact with our websites and related online services that link to this policy (our "Services"). This policy applies to the following websites and to any other Morinaga website, application, or online service that links to this policy (collectively, our "Sites"):
• www.morinagaprobiotics-usa.com
This policy applies only to information we collect through the Sites and in email, text, chat, and other electronic communications between you and the Sites. It does not apply to information collected by us offline or through any other means, or by any third party (including our affiliates and any third-party website, content, or application) that does not link to this policy.
Our Sites are informational and promotional. We do not sell products or take orders or payments through the Sites, and we do not request or collect payment card or financial account information from visitors.
Please read this policy carefully to understand our policies and practices regarding your information. By using the Sites, you acknowledge this policy. Where we rely on your consent to process your information or to use cookies and similar technologies, we will obtain that consent as required by applicable law. This policy may change from time to time (see Changes to This Privacy Policy).
Children's and Minors' Data
Our Sites are intended for a general audience and are not directed to children. We do not knowingly collect any personal data from children. Depending on the jurisdiction, "child" may mean an individual under 13, 16, or 18 years of age. If you are a parent or guardian and believe that a child has provided us with personal data, please contact us using the details in Contact Information and we will delete that information as required by applicable law.
The Personal Data That We Collect or Process
"Personal data" (also called "personal information") is information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, with you as an individual or your device.
The categories of personal data we collect or process include:
• Contact and account information, such as your name, postal address, email address, and telephone number, and any other contact information you choose to provide.
• Communications and content you provide, such as the contents of inquiries, messages, reviews, survey responses, and sweepstakes, contest, or promotion entries you submit through the Sites.
• Marketing information, such as your preferences for receiving communications from us and your interactions with our emails and campaigns.
• Demographic information, such as your general location or age range, where you choose to provide it.
• Device and technical information, such as your IP address, device identifiers, operating system and version, preferred language, browser type and settings, and other information collected automatically about your device and your interactions with the Sites.
• Online activity information collected through cookies and similar technologies, such as pages viewed, links clicked, referring pages, and other usage details (see Cookies and Similar Technologies).
We do not intentionally collect "sensitive" personal data (such as government identifiers, precise geolocation, financial account credentials, health data, or biometric data) through the Sites. If we introduce a feature that collects sensitive personal data, we will do so only with your consent where required by applicable law, and we will update this policy accordingly.
We also collect aggregated or de-identified information, which does not directly identify you. If we combine de-identified or technical data with personal data so that it identifies you, we treat the combined information as personal data.
Cookies and Similar Technologies
You Provide Information to Us
We collect information directly from you when you interact with the Sites, such as when you complete a contact or inquiry form, sign up for our newsletter or marketing communications, participate in a survey, sweepstakes, contest, or promotion, or otherwise communicate with us.
Automatically Through the Sites
As you navigate through and interact with the Sites, we and our service providers use cookies, web beacons, pixels, and similar technologies to collect information about your device and your online activity, including usage details, IP address, device and browser information, and details of your interactions with the Sites. We use these technologies to operate and secure the Sites, remember your preferences, understand and measure how the Sites are used, and — where you have consented as required by applicable law — to deliver advertising and content that may be of interest to you across other websites and services (cross-context behavioral advertising or targeted advertising).
The categories of cookies and similar technologies we use include:
• Strictly necessary cookies, which are required to operate the Sites and cannot be switched off in our systems. 2
• Analytics and performance cookies, which help us understand how visitors use the Sites so we can measure and improve them.
• Advertising and targeting cookies, which we and our advertising partners use to build a profile of your interests and show you relevant advertising on other websites.
Where required by applicable law, we place non-essential cookies (including analytics and advertising cookies) only after you consent through our cookie banner or preference center, and you may withdraw your consent or change your preferences at any time through the cookie preference center available on the Sites. You may also set your browser to refuse or delete cookies, although some features of the Sites may not function properly as a result.
Some third parties — including advertising networks, ad servers, and analytics providers — may use cookies and similar technologies on the Sites to collect information about your online activities over time and across different websites and services. We do not control these third parties' technologies or their use of the information they collect. This sharing of information for targeted advertising may be considered a "sale" or "sharing" of personal data under certain U.S. state privacy laws; you can exercise your choices as described in Your Rights and Choices and through our Do Not Sell or Share My Personal Information page.
How We Use Your Information
We use the information we collect about you, including personal data, to:
• Operate, maintain, secure, and improve the Sites and their content and features.
• Respond to your inquiries, requests, reviews, and communications, and provide customer service.
• Administer surveys, sweepstakes, contests, and promotions you choose to participate in.
• Send you newsletters, marketing, and promotional communications where permitted by applicable law, and manage your communication preferences.
• Analyze and understand how visitors use the Sites, including through aggregated and de-identified analytics.
• Where you have consented as required by applicable law, deliver advertising and content that may be of interest to you, including on other websites and services.
• Comply with our legal obligations, enforce our Terms of Use, and protect the rights, property, and safety of Morinaga, our visitors, and others.
• Fulfill any other purpose for which you provide the information, and for any other purpose with your consent.
Who We Disclose Your Information To
We may disclose aggregated or de-identified information without restriction. We may disclose the personal data described in this policy:
• To our subsidiaries and affiliates, including Morinaga Milk Industry Co., Ltd. and Pacific Nutritional Foods, Inc., for the purposes described in this policy. 3
• To contractors, service providers, and other third parties who perform services on our behalf — such as website hosting, email and communications platforms, analytics providers, and security and anti-fraud services — and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
• To advertising partners, ad networks, and analytics companies in connection with the cookies and similar technologies described above, where you have consented as required by applicable law. This sharing for targeted advertising may be considered a "sale" or "sharing" of personal data under certain U.S. state privacy laws.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Morinaga's assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use and other agreements, or where we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Morinaga, our visitors, or others.
• For any other purpose disclosed by us when you provide the information, and with your consent.
Your Rights and Choices
Marketing and advertising choices. You may unsubscribe from our marketing emails at any time by following the "unsubscribe" instructions in the message. You can control cookies and similar technologies, including advertising cookies, through our cookie preference center and your browser settings (see Cookies and Similar Technologies).
Opt-out preference signals (Global Privacy Control). Some browsers and extensions offer the Global Privacy Control ("GPC") or a similar universal opt-out signal. Where required by applicable law, when we detect a GPC signal from your browser or device, we will treat it as a valid request to opt out of the "sale" or "sharing" of personal data (including for targeted advertising) for that browser or device.
Your U.S. State Privacy Rights
Depending on your state of residence, U.S. state consumer privacy laws (including in California, Virginia, Colorado, Connecticut, Texas, and other states) may give you the following rights with respect to your personal data:
• Right to know / access. You may request confirmation of whether we process your personal data and access the categories and specific pieces of personal data we have collected about you, the categories of sources, the purposes, and the categories of third parties to whom we disclose it.
• Right to correct. You may request that we correct inaccurate personal data we maintain about you. 4
• Right to delete. You may request that we delete personal data we have collected from you, subject to exceptions under applicable law.
• Right to data portability. You may request a copy of your personal data in a portable and, to the extent technically feasible, readily usable format.
• Right to opt out of sale, sharing, and targeted advertising. You may direct us not to "sell" or "share" your personal data or process it for targeted advertising. We do not sell personal data for money; however, our use of advertising cookies may be considered a "sale," "sharing," or "targeted advertising" under some state laws, and you may opt out as described below.
• Right to opt out of profiling. Where applicable, you may opt out of profiling in furtherance of decisions that produce legal or similarly significant effects. We do not currently engage in such profiling.
• Right to limit the use of sensitive personal information. Where applicable, you may limit our use of sensitive personal information to the purposes permitted by law. We do not use or disclose sensitive personal information for purposes that require offering this right.
• Right to non-discrimination. We will not discriminate or retaliate against you for exercising any of these rights.
How to exercise your rights. You may submit a request by emailing us at cs3@morinu.com or by calling us toll-free at +1 (310) 787-0200. To opt out of the sale or sharing of your personal data or its use for targeted advertising, you may also use our Do Not Sell or Share My Personal Information link, adjust your cookie preferences, or send a GPC signal. We will verify your request as required by law and may ask for information to confirm your identity. You may use an authorized agent to submit a request on your behalf, subject to verification. If we decline your request, you may appeal our decision by contacting us at cs3@morinu.com; if you have concerns about our response, you may contact your state attorney general.
Your Rights in the European Economic Area, United Kingdom, and Switzerland
Because our Sites are accessible worldwide and may use analytics and advertising technologies that reach visitors in the European Economic Area ("EEA"), the United Kingdom ("UK"), and Switzerland, the EU General Data Protection Regulation ("EU GDPR"), the UK GDPR, and comparable laws may apply to our processing of your personal data. This section applies to you if you are located in one of those jurisdictions.
Controller. Morinaga Nutritional Foods, Inc., 3838 Del Amo Blvd., Suite #201, Torrance, CA 90503, USA, is the controller of your personal data. Cs3@morinu.com
Our EU and UK representatives. Where required by Article 27 of the EU GDPR and the UK GDPR, we have appointed representatives who can be contacted on data protection matters. Our EU representative is Junichi Sawano at Morinaga Nutritional Foods Europe GmbH, Kemptener Str., 91, 88299 Leutkirch im Allgäu, Germany, and our UK representative is Junichi Sawano at Morinaga Nutritional Foods Europe GmbH UK Branch, Suite 2.057, Fox Court, 14 Gray's Inn Road, London, WC1X 8HN, UK. Our Data Protection Officer, where appointed, can be reached at jsawano@morinu.de.
Legal bases for processing. We process your personal data only where we have a legal basis to do so under applicable law, namely:
• Consent — for example, to place non-essential cookies, deliver targeted advertising, and send marketing communications where consent is required. You may withdraw your consent at any time.
• Legitimate interests — to operate, secure, and improve the Sites, understand how they are used, and communicate with you, provided our interests are not overridden by your rights and freedoms.
• Compliance with a legal obligation — to meet our legal and regulatory obligations.
Your rights. Subject to applicable law, you have the right to access your personal data; to rectify inaccurate data; to erase your data; to restrict or object to processing (including processing for direct marketing and profiling); to data portability; and, where processing is based on consent, to withdraw your consent at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with your local data protection supervisory authority.
International data transfers. We are based in the United States, and your personal data will be transferred to, stored, and processed in the United States and other countries that may not provide the same level of data protection as your home jurisdiction. Where we transfer personal data out of the EEA, UK, or Switzerland, we rely on an appropriate transfer mechanism recognized under applicable law, such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or an applicable adequacy decision. You may contact us for more information about these safeguards.
Automated decision-making. We do not make decisions that produce legal or similarly significant effects concerning you based solely on automated processing.
Third-Party Sites and Links
The Sites may contain links to third-party websites, plug-ins, and services that we do not operate or control. This policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site you visit.
How We Protect Your Personal Data
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no website or online service is completely secure, and we cannot guarantee the security of information transmitted to or through the Sites. Any transmission of personal data is at your own risk. The safety and security of your information also depends on you.
How We Retain Your Personal Data
We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described, or for as otherwise legally permitted or required, taking into account our legal and business obligations, potential risks, and the nature of the information. At the end of the applicable retention period, personal data will be deleted, destroyed, or de-identified.
Changes to This Privacy Policy
We may update this policy from time to time, and we will provide notice of changes as required by law. The date this policy was last updated is identified at the top of the page. We will notify you of changes by updating the "last updated" date and posting the updated policy on the Sites. We review this policy at least once every 12 months. Please check the Sites periodically for the current policy.
Contact Information
To exercise your rights, or to ask questions or comment about this policy or our privacy practices, contact us at:
Morinaga Nutritional Foods, Inc.
3838 Del Amo Blvd., Suite #201
Torrance, CA 90503, USA
Tel: +1 (310) 787-0200
Email: cs3@morinu.com
If you are located in the EEA, UK, or Switzerland, you may also contact our EU or UK representative at the details set out above.
INFORMATION COLLECTION PRACTICES
TYPES OF INFORMATION COLLECTED
(a) Traffic Data Collected. We automatically track and collect the following categories of information when you visit our Site: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; and (4) types of web browsers used to access the Site (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site. We also use “cookies” to customize content specific to your interests, to ensure that you do not see the same advertisement repeatedly, and to store your password so you do not have to re-enter it each time you visit the Site. You can learn more about our cookies in the Cookie Notice statement. Small graphic images or other web programming code called web beacons (also known as “1x1 GIFs” or “clear GIFs”) may be included in our web and mobile pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web or mobile page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count users of the sites, to monitor how users navigate the sites, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed. An embedded script is programming code that is designed to collect information about your interactions with the sites, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third-party service provider, is active only while you are connected to the sites, and is deactivated or deleted thereafter.
(b) Personal Information Collected. In order for you to access certain services and to purchase products that we offer via the Site, we require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes the following categories of information: (1) Contact Data (such as your name, mailing address, and e-mail address); (2) Financial Data (such as your account or credit card number); and (3) Demographic Data (such as your zip code and age). If you communicate with us by e-mail, post messages to any of our chat groups, bulletin boards, or forums, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information.
USES OF INFORMATION COLLECTED
(a) Company Use of Information. We use Contact Data to send you information about our company or our products or services, or promotional material from some of our partners, or to contact you when necessary. We use your Financial Data to verify your qualifications for certain products or services and to bill you for products and services. We use your Demographic Data to customize and tailor your experience on the Site, displaying content that we think you might be interested in and according to your preferences.
(b) Sharing of Personal Information. We share certain categories of information we collect from you in the ways described in this Privacy Policy. We share Demographic Data with advertisers and other third parties only on an aggregate (i.e., non-personally identifiable) basis. We share Contact Data with other companies who may want to send you information about their products or services, unless you have specifically requested that we not share Contact Data with such companies. We also share Contact Data and Financial Data with our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Site. Those business partners have all agreed to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your Contact Data and other Personal Information to carry out their specific business obligations to Company. If you do not want us to share your Contact Data with any third parties, please email us at cs3@morinu.com or select the “opt out” box on our online forms, but please understand that such a request will likely limit your ability to take advantage of all of the features and services we offer on the Site. In addition, we maintain a procedure for you to review and request changes to your Personal Information; this procedure is described in the Section entitled “User Ability to Access, Update, and Correct Personal Information,” below.
(c) User Choice Regarding Collection, Use, And Distribution of Personal Information. You may choose not to provide us with any Personal Information. In such an event, you can still access and use much of the Site; however, you will not be able to access and use those portions of the Site that require your Personal Information. If you do not wish to receive information and promotional material from us or from some of our partners, you may select the appropriate “opt-out” option each time we ask you for Personal Information.
CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION.
Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our Terms of Service. Your Personal Information is stored on secure servers that are not accessible by third parties. We provide you with the capability to transmit your Personal Information via secured and encrypted channels if you use a similarly equipped web browser.
MINORS AND CHILDREN
Our sites are generally meant for adults. We do not knowingly collect any personal information from children under 13 on our sites without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us at cs3@morinu.com. You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request.”
Parents, to learn more about how to protect your child online read the helpful information provided by the FTC. https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online
USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION.
We maintain a procedure in order to help you confirm that your Personal Information remains correct and up to date. At any time, you may visit your personal profile at www.morinu.com/account-login. Through your personal profile you may: (a) review and update your Personal Information that we have already collected; (b) choose whether you wish us to send you information about our company, or promotional material from some of our partners; and/or (c) choose whether you wish for us to share your Personal Information with third parties.
LOST OR STOLEN INFORMATION.
You must promptly notify us if your credit card, username, or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, username, or password from your account and update our records accordingly.
PUBLIC INFORMATION.
The Site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We also make chat rooms, forums, message boards, and news groups available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use, and you should exercise caution when deciding to disclose your Personal Information.
INFORMATION STORED IN THE UNITED STATES
The sites and services are operated in the United States and intended for users located in the United States. If you are located anywhere outside of the United States, please be aware that information we collect, including, Personal Information, will be transferred to, processed, and stored in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the sites or providing us with any information, you consent to this transfer, processing, and storage of your information in the United States.
UPDATES AND CHANGES TO PRIVACY POLICY.
We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon your use of the Site.
YOUR CALIFORNIA PRIVACY RIGHTS.
SHINE THE LIGHT
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once each calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately preceding calendar year.
To obtain this information, please send an e-mail message to cs3@morinu.com with “Request for California Privacy Information” in the subject line and in the body of your message. We will provide in response the requested information to you at your e-mail address.
Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only required information will be included in our response.
ERASER BUTTON
Under California’s “Eraser Button” law, California residents under age 18 who have registered to use the site may request removal of content they have posted. To make a request, please send an e-mail to cs3@morinu.com with your request.
CALIFORNIA CONSUMER PRIVACY ACT
The California Consumer Privacy Act (“CCPA”) provides additional rights to residents of California regarding our information collection and use practices.
(a) Categories of Personal Information Collected
We identify below the categories of personal information that we have collected about our users in the last 12 months, using the categories provided in the CCPA.
Categories | Examples |
|---|---|
A. Identifiers | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or account name. |
B. Customer Records Information | A name, signature, or telephone number. |
C. Characteristics of protected classifications under California or federal law | Age. |
D. Commercial Information | Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
E. Biometric Information | None. |
F. Internet or Other Electronic Network Activity Information | Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. |
G. Geolocation Data | Physical location. |
H. Audio, Visual, Electronic, Thermal, Olfactory, or Similar Information | Audio. |
I. Professional or Employment- related Information | Specific to employees only. |
J. Educational Information | None. |
K. Inferences | Profile reflecting preferences or behavior. |
For more detail on the information we collect, including the sources we receive information from, please refer to our Information Collection Practices above. We collect and use these categories of personal information for the business purposes described in the Information Collection Practices section above.
(b) Categories of Personal Information Sold. Morinaga Nutritional Foods, Inc. does not sell information as defined under the California Consumer Privacy Act.
(c) Rights of California Residents
(1) Right to Know
You have the right to know certain details about our data practices in the past 12 months. In particular, you may request the following from us:
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The categories of personal information we have collected about you;
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The categories of sources from which the personal information was collected;
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The categories of personal information about you we disclosed for a business purpose or sold;
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The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
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The business or commercial purpose for collecting or selling the personal information; and
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The specific pieces of personal information we have collected about you.
To exercise the Right to Know, please submit a request through our Online Form, or call us at 310-787-0200, or e-mail us at cs3@morinu.com. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know.
(2) Right to Delete
You have the right to request that we delete the personal information we have collected from you in the last 12 months. To exercise the Right to Delete, please submit a request by calling us at 310-787-0200 or by e-mailing us at cs3@morinu.com. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your request to delete. If we deny your request, we will explain the reason why in our response.
(3) Right to Opt-Out
You have the right to tell us not to sell your information at any time. You may submit a request to opt-out by clicking Do Not Sell My Personal Information [link below in footer] or by or by emailing us at cs3@morinu.com. If you are a California resident and we know you are under 16 years of age, we will not sell your personal information unless (i) you are 13 years of age or more and have provided opt-in consent and confirmed that choice, or (ii) you are under 13 years of age and your parent or guardian has provided affirmative authorization of that sale. If you or your parent or guardian has provided opt-in consent, you can change your mind at any time by e-mailing us at cs3@morinu.com.
(4) Right to Non-discrimination
You have the right not to receive discriminatory treatment by us for exercising any of your rights.
(5) Authorized Agent
You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly.
(6) Notice of Financial Incentives
Financial incentives are programs, benefits, or other offerings, including payments to consumers as compensation, for the disclosure, deletion, or sale of personal information about them.
We offer [insert summary of financial incentive or price/service difference offered.] [Insert description of the material terms].
CONTACTING US
If you have any questions about this Policy, or our practices related to this Site, please contact us at:
Morinaga Nutritional Foods, Inc.
3838 Del Amo Blvd.
Suite #201
Torrance, CA 90503
Tel: +1 (310) 787-0200
Fax: +1 (310) 787-2727